How to cancel a referral request, a paid plan, or a credit purchase, and when any money comes back.
1. Cancelling a referral request
- You can cancel (withdraw) a referral request from My requests at any time before a verified employee claims it.
- The reserved credit is returned to your balance immediately. No money is charged for a request, so there is nothing to refund.
- Once a Referrer has claimed or accepted the request, it can no longer be cancelled.
2. Cancelling a paid plan
- Cancel renewal at any time from Plans, or email support@skipwait.me from your account email.
- The cancellation takes effect at the end of the current billing cycle. Your plan and its allowance stay active until then and no further charges are made.
- Partly used months are not pro-rated. If you are charged after cancelling, that charge is refunded in full.
3. Cancelling a credit purchase
- You can cancel a one-off credit purchase and get a refund for unused purchased credits within 14 days of purchase. Credits already used on accepted referrals are not refundable.
- To cancel, email support@skipwait.me from your account email with the payment reference from your receipt.
4. Refund timeline
- We reply to cancellation and refund requests within 2 business days.
- Approved refunds are issued to the original payment method and usually reach you within 5–10 business days, depending on your bank or card provider.
- Full details are in the Refunds policy.
5. Contact
skipwait.me is operated by Ayodhya Ram Mohanthy, D-No. 14-440, Laxmi Nagar, Gopalapatnam, Visakhapatnam, Andhra Pradesh 530027, India. Phone +91 95130 64808 (Mon–Fri, IST business hours). Email support@skipwait.me.
Statutory consumer rights in your country apply in addition to this policy and are not limited by it.